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I want to return my purchase! What do I do?
If you decide to return an item, you can email us at Also read our return policy at

Can I exchange my order instead of returning it?
To learn more about our return policy, please visit

How long does it take to get my refund?
To learn more about our refund policy please visit

Are there gift cards?
Yes we sell KaymoA gift cards that range from $35 to $100.

Do you have a catalog? does not have a catalog at this time. We will post a catalog when one becomes available in the near future.

Do you offer Live Chat Support?
Yes we do! To get in contact with one of our live chat specialists, look for the Chat button located on the bottom right-hand of the page, to the right of our phone number. If you are unable to see this button, it saddens us to say that we do not have a specialist available to assist via chat.

Is joining KaYmoa -Gem Club worth it?

KaYmoa- Gem Club is open to everyone. There are so many benefits from joinig this loyalty Club. You can learn more from our home page.

My email and phone number have changed. How do I update my account?

You can updated your information by contact us at

How do I unsubscribe from your mailing list?
You can unsubscribe from our mailing list, by clicking the unsubscribe button at the bottom of the email.

The item I want is out of stock. What do I do now?
If the item you want to purchase is out of stock, below the item is a notify when available area. Put your email address to be notified when item is back in stock.

Do you accept international credit cards? can accept international credit cards. Please note that the credit card must be issued and contain a logo from either Visa, Mastercard, Discover, or American Express.

What forms of payments do you accept? currently accepts Visa, MasterCard, Discover, and American Express for all orders.

What does the "Y" in Keep a Y mind Open mean?
Keep a Y mind Open and Keep a Y mind Open Always ( KaYmoa) means enjoying together, inspiring for better, finding something that improves self-esteem, and building strength from within to show outward.

Do you collab with creators?

We are so happy you ask this question. We do provide collab opportunities. Contact us for more information.